Privacy Policy
All Things Suzie Q
Last updated: 22 October 2026
At All Things Suzie Q, your privacy matters to us. We are committed to being transparent about how we collect, use, store and protect personal information when you visit our website, purchase our products, book our services or participate in our experiences.
This Privacy Policy explains how personal information is handled across our website and its three areas: All Things Suzie Q, The Creator Academy and The Gathering Table.
1. Who We Are
All Things Suzie Q is an Australian-based lifestyle and creative brand.
Our website, www.allthingssuzieq.com, brings together lifestyle content, digital products, creative education, professional services and curated dining experiences.
For privacy-related enquiries, you can contact us using the details at the end of this policy.
2. Information We Collect
Depending on how you interact with our website, we may collect:
Contact information: Your name, email address, telephone number and other details you provide.
Purchase information: Products or services purchased, transaction records and billing information.
Booking information: Event reservations, attendee numbers, preferences and relevant dietary requirements.
Coaching and creative project information: Business details, social media accounts, creative briefs, project materials and information you voluntarily share during consultations.
Newsletter information: Your email address and subscription preferences.
Website usage information: Device information, browser type, pages visited, referral sources and information collected through cookies or analytics tools.
Communications: Messages, enquiries, feedback and correspondence you send to us.
We aim to collect only information reasonably necessary for the relevant activity.
Some event-related information, such as details about allergies or health-related dietary requirements, may be sensitive. We will request this information only where appropriate and handle it with additional care.
3. How We Collect Information
We may collect personal information when you:
Complete a contact or enquiry form.
Subscribe to our newsletter.
Purchase or download a digital product.
Book a coaching session or creative service.
Register for or attend a Gathering Table event.
Communicate with us by email or through social media.
Browse our website, where information may be collected through cookies and similar technologies.
We may also receive information from service providers involved in processing bookings, payments or website enquiries.
4. How We Use Your Information
We use personal information for purposes including:
Responding to questions and enquiries.
Processing orders and delivering digital products.
Managing bookings, payments and event attendance.
Providing coaching and creative services.
Communicating important updates about purchases or bookings.
Sending newsletters and promotional communications where permitted.
Improving our website, content and customer experience.
Maintaining business records and meeting legal obligations.
Protecting our website and services against misuse or fraud.
We will not use your information for unrelated purposes unless permitted by law or you have provided any consent that is required.
5. The Creator Academy
When you enquire about or purchase services through The Creator Academy, we may collect information about your business, creative goals, existing content, equipment and social media presence.
This information helps us understand your requirements and provide the agreed service.
Some creative projects may involve third-party software, including artificial intelligence tools. Where a project requires personal information, photographs, recordings or other identifiable client materials to be processed using such tools, we will explain the intended use and seek appropriate permission where required.
We will not intentionally submit confidential client materials to external AI services without appropriate authorisation.
6. The Gathering Table
When you register for a Gathering Table experience, we may collect details needed to manage your reservation and provide a suitable dining experience.
This may include your name, contact details, number of guests and dietary requirements.
Where dietary or allergy information is collected, we use it to assist with event planning and food service. Relevant information may be shared with catering or venue personnel where reasonably necessary.
Events may be photographed or filmed for promotional purposes. Where identifiable guest images or recordings are intended for promotional use, we will provide appropriate notice and obtain permission where required.
7. Payments & Transactions
Payments may be processed by third-party payment providers.
Payment providers may collect and process payment information under their own privacy policies and security procedures.
We generally receive transaction details necessary to confirm purchases, issue receipts, provide services and maintain financial records.
The precise payment information accessible to us depends on the payment provider used.
8. Email Marketing & Newsletters
If you subscribe to our newsletter or agree to receive marketing communications, we may send you updates about new content, digital products, services, events and special announcements.
You can unsubscribe from promotional emails at any time using the unsubscribe link provided or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages relating to an existing purchase or booking.
9. Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve user experience.
Depending on the services enabled, these technologies may include:
Essential cookies needed for website functionality.
Analytics tools that help us understand website traffic.
Marketing or advertising technologies, where enabled.
You can manage cookies through your browser settings and any cookie preference tools made available on our website.
Some website functions may not operate as intended if certain cookies are disabled.
10. Sharing Personal Information
We do not sell customer contact lists or personal information to advertisers.
We may share relevant personal information with trusted service providers where reasonably necessary to operate our business, including:
Website hosting and ecommerce providers.
Payment processors.
Email marketing platforms.
Booking and scheduling services.
Event venues, caterers and other event service providers.
Creative software and project management services.
Professional advisers or authorities where required or permitted by law.
We aim to limit information shared with service providers to what is necessary for the relevant purpose.
11. Overseas Processing & Disclosure
Although All Things Suzie Q operates from Australia, some third-party platforms and service providers may process or store personal information outside Australia.
This may include website hosting, email marketing, payment processing and creative technology services.
Where applicable, we will take reasonable steps required by law when disclosing personal information to overseas recipients.
12. Data Storage & Security
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.
Information may be stored through our website platform, business email accounts and other service providers used to operate our business.
No internet-based system can guarantee absolute security. We encourage users to avoid submitting unnecessary sensitive information through general contact forms.
13. How Long We Keep Information
We retain personal information for as long as reasonably necessary to provide services, manage our business, resolve enquiries and meet applicable legal or recordkeeping obligations.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it, subject to applicable legal requirements.
14. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or outdated.
We may need to verify your identity before responding.
We will consider requests in accordance with applicable privacy laws and explain any lawful reasons for refusing access or correction.
15. Privacy Complaints
If you have concerns about how we have handled your personal information, please contact us using the details below.
Please explain your concern and provide enough information for us to investigate.
We will review your complaint and aim to respond within 30 days.
If your concern remains unresolved, you may be able to contact the Office of the Australian Information Commissioner (OAIC), where its jurisdiction applies.
Website: www.oaic.gov.au
16. Children's Privacy
Our website may include content relating to motherhood, parenting and family life, but our commercial services are primarily intended for adults.
We do not knowingly seek to collect unnecessary personal information directly from children.
Parents or guardians may contact us if they believe a child has provided personal information that should be reviewed or removed.
17. Third-Party Links
Our website may link to social media platforms, external websites and other services.
These third parties operate under their own privacy policies, and we encourage you to review their practices before providing personal information.
18. International Visitors
Visitors outside Australia may have additional privacy rights under laws applicable to them.
Where those laws apply to our activities, we will handle relevant requests and obligations accordingly.
19. Changes to This Policy
We may update this Privacy Policy when our business activities, technology, service providers or legal obligations change.
The updated version will be published on this page with a revised date.
20. Contact Us
For privacy enquiries, access requests, corrections or complaints, please contact:
All Things Suzie Q
Website: www.allthingssuzieq.com
info@allthingssuzieq.com
Location: New South Wales, Australia
Thank you for trusting All Things Suzie Q. We value the community we're building and the trust you place in us.